Are you bonded and insured?

- Yes. We are both bonded and insured.

How do you access my home?

-In your home you make all the decisions therefore this is completely up to you. We are happy to accommodate your schedule in whatever way we can. Many of our clients provide us with an extra key, but some prefer to present during the cleaning.

Will I always get the same service provider?

- We will do our best to keep your service provider consistent. However, if your consultant is unavailable we will replace her with someone just as great!

How do I pay for the service?

- Cash, Cheque or Paypal (all major credit cards).

What is the cost of my cleaning?

- We will come out and meet you and give you a free no hassle estimate

What is the cancellation policy?

- 48 Hours in advance to skip a clean.

- two weeks to cancel service.

What if my cleaning falls on a holiday?

- We will reschedule your clean prior to the holiday. So just before or after your original cleaning day.

How do I provide feedback on my cleanings?

- We do regular quality checks usually with a follow up phone call or visit. We pride ourselves on top quality service PLEASE let us know about any issues good or bad we may address with you.

Whats the difference between cleaning with chemicals and cleaning eco-friendly?

- Environmentally friendly cleaning products and services are those that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. Green cleaning programs employ practices that promote health, safety and social consciousness, and include the use of environmentally friendly cleaning products, such as the products we use made by Norwex. Green cleaning can improve the health of your family and pets by reducing or eliminating the chemicals that you breathe, touch and ingest.